1

Absolute rip off! They called with an estimate of $800.00 just to replace a starter. I refused and they called right back to say they made an error and it was now $500.00. I feel like they just gave me a higher price, to see if I would pay it. I will never go there again, nor do I recommend this place.

Thank you for the review as we appreciate the feedback. As we are aware of the occurrence you are talking about, I do believe there is a bit of misunderstanding. Like you said, you were in fact quoted an estimate of $800.00, which you did agree to paying and going forward with the repair. However, our service writer did realize his mistake and called you back promptly to acknowledge the mishap and give you the correct pricing of $500.00. I am questioning why you believe this is a rip off considering we were completely honest about the mistake and called to fix the problem, by correcting the price, immediately after realizing this. Again, we apologize if there was any misunderstanding in this and if you would like to discuss if further you are welcome to call our Office Manager Rachel at 262-338-3670.

- Decorah Road Location
5

Great staff and very friendly service! Would highly recommend Bob’s for all your auto repair and service!

5

5

All the guys at Bobs are Great! The are not only honest, but will always take the time to educate their customers. Micheal has been fabulous with our young drivers and teaching them how to maintain their vehicles.

5

Couldn’t be happier with the service, friendliness, quickness, gave us a loaner car, overall made a stressful situation less stressful. Had my car back in less than two days. Thank you , keep up the good work! John & Tammy

5

5

5

I have had oil changes done and everyone is helpful, in a positive mood and timely.

5

4

Service was good and they were able to get my car in in a few minutes without an appointment.