My car broke down this afternoon and attempts by a friend did not work. So I called Bob's auto for a tow. I only sat maybe 20 minutes or so, when Dave arrived. He was very friendly and polite. He had a wrong address, tried to call me. He located me, made sure I was ok and went to work. Excellent experience and I are very happy with Dave and my tow experience. Never felt uncomfortable being a lady alone. Thank you Dave and Bob's auto.