5

I've only visited Bob's auto twice but i will definitely be going again and recommending! Extremely polite and helpful staff. They listened, helped, gave me a great deal, and even helped entertain me little one who can be quite a handful! Great place with a great staff!

5

Bike broke down on hwy. 45 on a Saturday and Bob from Bob’s Towing was there under the estimated time. Bob was courteous, professional, and towed the bike like it was his own vehicle. I was treated with respect and felt safe the whole ride. He stayed with my st my bike dealership until my boyfriend arrived. A real gentleman. Thank you!

5

My husband and I have gone to Bob's auto on 2 different occasion's now, and both experiences were stellar. They took care of both of our vehicles quite well and answered all questions more than sufficiently. One of my favorite things about their services are the inspection reports that they send. They send photos and give an explanation for everything they put in the report and for someone who doesn't know much about cars, that is so helpful. They run their business with much integrity and competence. As long as we are living in this area, we will definitely be going to Bob's auto for any and all car needs.

3

Overpriced complicated billing

Thank you for your feedback. We apologize if the billing process seemed complicated. I do see in the records that with your coupon you received a full synthetic oil change for $29.30, when the list price would have been $46.20. Due to our research and competitive analysis, the price is very reasonable for our area. Again, we apologize if things seemed complicated and/or overpriced and hope if you have any other questions or concerns please feel free to call us at (262)-338-3670. Thank you.

- Decorah Road Location
5

5

My tow truck driver Dave, did an awesome job! He was friendly, prompt and knowledgeable. Bob's should honored to have a driver like Dave. Thanks for all your help. Leland G.

5

Unfortunately we have had to use this service twice in the last month! Dan was the driver that came last night and he was so great!! Car issues are no fun, but it helps when you get courteous and friendly people who help! Thank you Dan!

5

Unfortunately we have had to use this service twice in the last month! Dan was the driver that came last night and he was so great!! Car issues are no fun, but it helps when you get courteous and friendly people who help! Thank you Dan!

1

The starter on my wrangler went out driving home at midnight recently, I have towing through my insurance and Bob's came out to get it. I asked them to give me a quote on the starter in the morning, they called and told me 269.00 ( I had wrote it down and just checked my notes while writing this). Picking it up today I was given a bill of 414.00. I told them what I was quoted and they in return said they had a time stamp of when I approved the amount. I approved the 269.00, I would not have had them do the work knowing it would be over 400.00 to change out a damn starter. After going back and forth for a while they brought it down to 350.00. Still 80 dollars over what they quoted but I paid it and left right away. Don't let this place do any work for you unless you have IN WRITING what they will charge you. Extremely disappointed. I will not be back.

2

Dave, from Bob's main st auto, truely went out of his way above, and beyond, what I would call outstanding service. This guy was relentless, efficient, and an all around good guy!!!!!! He puts anyone in the "service" industry to shame. I know because I'm in the "service industry", and he put me to shame and I'm damn good!!!!!lolol seriously, great stuff, Dave!! Thank you, sir!!!!!

Thank you for your feedback and such kind words! We are happy to have a great worker like Dave on our team and will make sure he knows it! From this review I can tell that you were very satisfied with the service, so just a heads up that you did click 2 stars which poorly affects our ratings. However, we are happy you were able to get up and going with Dave's help and hope you don't have any troubles in the future!

- Decorah Road Location