2

Former customer of Bob's Auto. Regretfully, I had to cease my business relationship with them due to dishonest trend of events with my car. Currently I am in the process of investigating a work that was done to my car engine due to mistrust of recent events. I have been loyal to them but my feelings have changed due to trends I have noticed with my car services lately. The only reason I gave 2 stars is because their interactions with me have been pleasant and I have been very friendly with them. It was very hurtful and I will wait for this investigation to be completed with GM.

Thank you for your review, Erind. We are happy to be assisting you with servicing your Buick Verano. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

5

Dave was awesome! Called AAA and he was there within 30 minutes and got my car working super fast. Great service

Thank you for your review, Kayla. We are glad Dave was able to assist you with roadside service on your Subaru Outback. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

Wonderful experience and Bob’s gives a feeling of security and trust!

Thank you for your review, Amber. We are glad we were able to assist you with an oil change on your Ford Edge. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

I've needed tow services plenty in these past years and this company is fantastic at helping. Last time I needed assistance, at 1 in the morning when it was raining, Dave spent half a hour helping me jump a car that was practically not designed to let a ground cable clamp on anywhere. Took the time and it worked fantastic

Austin, thank you for your review. We are glad Dave was able to assist you with your vehicle in the middle of the night. Dave is one of a kind and we are happy to have him on our team. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

Fast towing! Alex was great!

Keith, thank you for your review. We are glad Alex was able to assist you with roadside service. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

My car battery was dead in my garage. I had called my insurances roadside assistance and they dispatched Bobs Main Street Towing. I was told it would be 90 minutes. Harley arrived within 50 minutes. Harley diagnosed my car battery was bad. He installed a new one at a very reasonable price especially for it being a holiday weekend. Harley was very professional, informative and friendly. I am totally impressed and 💯 % plus satisfied!!!

Kim, thank you for your review. We are glad we were able to assist you with a new battery on your Ford Escape. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
1

Not good. They were1/2 hours late. And when I called to find out when I might expect them I was treated badly by the operator.

David, thank you for your review. I do apologize for any inconvenience that may have occurred during your roadside service. Also, regarding the interaction with our dispatcher we do apologize as customer satisfaction is our number priority. We will be addressing the issue with our team. If you have any other questions or concerns please give us a call at 262-338-3670.

- Decorah Road Location
5

My insurance co. contact them for a roadside assist in Saukville. For the life of me I cant remember the guy's name. But he was a huge help, got my Jeep jumped, and when it was discovered that the battery needed replacement, took care of that nice and quick. Super friendly and courteous. Amazing job! Thanks

5

Outstanding professional and local auto service! Thorough inspection, quick diagnosis, and repair of my '11 Kia. But that's what you'd expect; but wait, Dustin and Ryan worked directly with my maintenance warranty company to keep my out-of-pocket costs to a minimum. They always kept me informed of repair status, and even provided a loaner vehicle while waiting for parts and warranty approvals. The thorough whole vehicle inspection revealed am additional problem with the suspension, and Dustin added the work into warranty claim so I didn't have to return with more work and another claim. You can't beat this service team anywhere else.

Thank you for your review, Vern. Customer satisfaction is a high priority for us and glad to see Dustin and the team was able to deliver that to you. We appreciate your business and look forward to assisting you in the future.

- Decorah Road Location