5

Excellent service, friendly staff and prompt attention! Very satisfied.

Sounds like you're a very happy customer all around, Sue, and that means the world to us. Thank you for the kind words and five stars! If there's anything else we can help you with, just give us a shout. Beset wishes, Bob's Main Street Auto & Towing

- Main Street Location
5

I took my Chevy Cruiz in to Bob's for an oil change and they also did a complete check on my vehicle at no additional cost . They did a better job than Heiser's . In fact I went to Heiser's previously for oil changes and the tech. at Bobs told me that whoever changed the oil last, they had stripped the oil drain plug. Well Heiser's did the last oil change. Bobs also told me that the brakes are going to need to be replaced soon. They also took pictures and e mailed them to me. I will be having Bobs do my oil change's from now on.

Glad to hear we not only did a great job on your oil change, but we also earned your trust. That means more to us than anything, Robyn! Be careful on those brakes -- stay safe out there on the road. If run into any trouble though, we're just a phone call away. Best wishes, Bob's Main Street Auto & Towing

- Main Street Location
5

Just got my Volkswagen done there went in just to check on breaks they found more problems and fixed all of them. They did a great job. Would go back again.

We really appreciate taking the time to recommend our services Josh! Thanks for giving us the opportunity to work on your Passat and we look forward to working with you in the future! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

Excellent service. Kindly folks. They gracefully laugh at my bad jokes

Thank you for the kind words Dave! Your jokes aren't bad at all! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

Called because my car wouldnt start. Received a call back from the Tow driver that he would be here in 15 minutes. He jumped my car, it started, but we decided to have it towed in to be sure there wasnt any other problem. They called as soon as the car got there. A little while later, I received a inspection report and pictures of what was found. We discussed the repairs to be completed. When the car was done,, they called to let me know right away. They are really helpful, and we discussed future services, They called to be sure everything was done properly the next day. I would recommend Bobs Main Street Auto & Towing to everyone. They are freindly, knowledgeable and professional.

Pat, we've been in this business for over 35 years, so we've seen just about everything. Thanks for trusting us to make sure your car got the service it needed to keep running smooth and avoid anymore potential breakdowns. We want you to know how much we appreciate your five star recommendation too! Let us know if there's anything else we can do, Bob's Main Street Auto & Towing

- Main Street Location
5

I've been coming here for years with all of our vehicles. I trust their opinion, their work, and love their customer service and timeliness. Highly recommend them.

5

We got stuck on the road with a rental car and Mike Eichstaedt towed us to the agency to get a new car. He was extremely professional, friendly and helpful. A potentially ruined trip was saved! Thank you Mike.

Thank you Patricia! We take pride in our tow operators professional yet friendly manner, so glad Mike was there to save your trip! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

Needed to have my Vette # 2 looked at for a possible problem, did not start right away one time ? but checked out OK, but the engine ignition wires were to long ? maybe the problem as well as I wanted a item disconnected that I could tell when started took up maybe ? to much power ? when ket was turned on, works fine now. Plus was suggested to have the TRANS fluid taken care of as well as the brake fluid etc. fixed the hood latch as needed and suggested work needed done, next time in. rotated tires, balanced wheels. Suggested what needed to be done now and what could wait until next time. Clean shop, takes me home and picks me up when done, works excellent on older classic autos, uses a real neat computer system that a person to keep a historical files on your autos. Folks always have a SMILE ! AAA APPROVED SHOP !

5

My daughter had an unfortunate accident on 9/25/2016 and we had to have the car towed. I received a call within 15 minutes of hanging up with my insurance company saying that the driver was on his way. About 20 minutes later, the driver arrived at the scene. He was very polite and helpful and loaded my car with care. He followed me to my house and unloaded the car. Courteous and very professional. Thanks Tony Pefsch, for making a stressful situation go very smooth. John Skalsky

John - Thank you for taking the time to write your feedback. We are very proud of our drivers level of professionalism and kindness. Tony is definitely a asset to the company! It is our goal to take the stressful situation of a breakdown a little less stressful! Please let us know if we can be of any further assistance! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

Went in for an oil change and found I had made the appt for the wrong shop. They switched it to where I was & took care of me right away. They gave me a maintenance plan without being pushy about anything. They are a very nice group of people to deal with, efficient, and reasonably priced.

No worries about that mistake, Gail! It happens -- we've got a couple shops here in West Bend. It was no trouble to take care you at N Main St instead and get you back on the road ASAP. Thank you for the kind words! We're here for you, Bob's Main Street Auto & Towing

- Main Street Location