5

Bob's exceeded my expectations when working on my vehicle. They fixed the issue I had, took care of a bunch of other things, and got my vehicle back to me sooner than expected. They communicated with me in a timely fashion and were very nice.

Thank you for the awesome review, Kristine! We're thrilled to hear that your experience with us was excellent from start to finish. It's always our goal to exceed expectations and provide top-notch service. We appreciate your kind words and look forward to serving you again in the future!

- Decorah Road Location
1

They hosed off the truck. Did wash it. Put outside in the sun. Truck all water spots! Steering wheel a drives door panel full of dirt and grease. Drives side front fender also had grease on it. 4×4 system still made noise after the repair. 2 days later it didn't work again. Took Auto Safety Center. Got done right!! Should charge them 500 dollars for a detail job on my truck!

Thank you for taking the time to share your feedback with us, Wade. We value all input from our customers. We are sorry to hear about the grease spots on your vehicle following the completion of our services. We completely understand your frustration, and we are committed to addressing this issue to prevent it from occurring in the future. Regarding the washing of vehicles, we currently do not offer this service. Your vehicle was brought in for us to mount and balance four tires, perform an alignment, and it was also discussed that you would be providing your own vacuum lines for your 4-wheel drive system. We did not conduct a diagnostic assessment related to your 4-wheel drive system to identify any underlying issues. However, we were happy to fulfill your request to replace the vacuum lines as per your instructions. We regret that replacing the vacuum lines did not resolve the issue with your 4-wheel drive system. Please understand that we cannot guarantee the success of repairs when we have not conducted a thorough diagnostic evaluation. Thank you again for your feedback. If you have any further questions or concerns please give Ashley a call at 262-335-2277.

- Main Street Location
5

It’s professional, clean and good customer service and a job well done

Thank you for your review, Dennis. We are glad we were able to assist you with replacing the rear tail gate air shocks on your Toyota Highlander. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

This is the only independent shop I’ve been to that has dealer level techs, service advisors, and turnaround time - the difference is the reasonable cost that comes with it.

Thank you for your review, Alex. We are very thankful for the team we have! We are glad we were able to assist you replacing the brakes on your Mitsubishi Outlander. We strive to provide the best service possible and are happy to see that it is appreciated.

- Morgan Drive Location
5

Great job and communication. Thank you for your professionalism.

Thank you for your review, Maureen! We appreciate your business!

- Main Street Location
5

This place rocks!!!! Had a flat and got quick service and the driver I think his name was Ken or Keith I don't remember I'm bad with names but he was super cool and friendly and taught me how to use a tire pressure gauge

Thanks for the awesome review, Sam! We work hard to meet expectations like yours, and we're happy to hear you had a great experience with Ken. We'll be sure to pass along the kind words. We look forward to serving you again!

- Decorah Road Location
4

i went here thinking the worst! it was like watching dr. pol, these professionals took a the service request like a very well tuned motor , (which by the way my car even runs better now lol) and premoformed all and aspects and driver safty concerns in a beautiful motion . would recommend too all to try once !

Thank you for your review, Kerry. We are glad we were able to assist you with getting your vehicle back on the road! We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Very helpful and friendly. Appreciative when it matters in events of auto issues

Thank you for your review, Jason. We are glad we were able to assist you with looking at your Toyota Rav4. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Very good always a pleasure doing business. Front desk workers are awesome

Thank you for your review, Paul. We greatly appreciate your business!

- Decorah Road Location
5

Great shop. Good rates. No shenanigans. My top choice in the area.

Thank you for your review, Doug. We are glad to be able to assist you with servicing Mazda 3. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location