Absolutely a nightmare. Both technically and personally. The company TOX LOC. And Bob's Main Street Auto took no responsibility for their product or their installation service. Just got a snotty attitude. Don't use either.
Thank you for your feedback, Robert. To clarify, while we handle the installation of Intoxalock devices, we operate independently from the manufacturer and do not oversee the functionality of their products. Our responsibility is to ensure proper installation and service. After reviewing your situation, we found that each time one of our team members attempted to start your vehicle, it operated as expected. We regret that the device did not meet your expectations, but we work with the equipment provided by the manufacturer. Should you have any further concerns, please feel free to contact Ashley at 262-628-2806 for further assistance. Thank you again.
- Morgan Drive Location