5

I was on the way to a wedding tonight and blew a tire on 41 S. Within minutes I was greeted by Brett who was such a blessing. He went out of his way to look and try to fix my tire before we ultimately realized I needed to be towed back to Beaver Dam. He was incredibly kind and made me feel comfortable in a difficult situation. Asked me what I wanted to listen to and then even gave me a ride home from the autoshop. I hope I never need to deal with something like this again, but if I had to, I'd pray Brett and Bob's was near by. Brett was the damn man. A ray of sunshine on an otherwise cloudy day!

Thank you so much for taking the time to leave us a review, Walter! We're glad our team was able to assist you and that Brett made your experience a positive one. We hope to see you again in the future, but hopefully not for a tire blowout on your Kia Forte! Safe travels!

- Decorah Road Location
5

Started coming here on a recommendation and haven't gone anywhere since. Wonderful people who work with you and aren't pushy! They get the work done in a timely fashion, and communication is on point. Highly recommend.

Thanks so much for the 5-star review, Hope! We always strive to provide top-notch service without any pressure. Glad to have you as a loyal customer and assist you with servicing your Chevy Cruze. See you next time!

- Main Street Location
5

Chris at Bob's was fantastic yesterday. SO PATIENT AND HELPFUL. My 87 year old father was involved in an accident over 2 hours from Bob's (my father lives near Bob's and told me to call Bob's). Chris took so much extra time helping us get the tow service and within a few hours my father's vehicle was towed back to the West Bend area to a local shop for repairs. THANK YOU CHRIS!!

Thank you for your review, Fred. We are glad we could assist with getting your Dad's vehicle back here safely. We strive to provide the best service possible and are happy to see that it is appreciated. We hope everyone is okay!

- Towing Headquarters
5

Terrific customer service. Friendly and very professional. Great technicians as well.

1

7 hours waiting for pickup. After 2.5 hours had to leave vehicle, with keys in, because pickup had not arrived in a timely manner. Very dissatisfied with the service today.

Thank you for your feedback, Vince. I do apologize there was a miscommunication between us and your roadside insurance company. Customer satisfaction is our number one priority and apologize we did not meet your expectations. If you have any comments or concerns please give us a call at 262-338-3670. We do appreciate your business!

- Towing Headquarters
5

Easy to work with. Brent we a great guy...friendly and very helpful.

Thank you for your review, Jaime! We are glad Brent was able to assist you with towing your Chrysler Town & Country. We greatly appreciate your business!

- Towing Headquarters
5

Thank you for your 5 star rating, Ron. We appreciate your business!

- Morgan Drive Location
5

Awesome experience! Will be recommending & using again!

Thank you for your review, Laura! We are glad Andy was able to assist you with towing your Ford Branco. We strive to provide the best service possible and are happy to see that it is appreciated.

- Towing Headquarters
5

Bob's towing was awesome! Dispatcher called before sending the truck. The driver Robert called with ETA. Great service, great communication and Robert was very nice, friendly and easy to talk to. Thank you!

Thanks for your review, Wendy! We are glad Robert was able to assist you with towing your Chevy Silverado. We strive to provide the best service possible and are happy to see that it is appreciated!

- Decorah Road Location
5

I appreciate your expertise and excellent customer service. It's such a relief to have my car serviced at Bob's Main Street Auto and Towing as it is in great hands. Thank you!!

Thanks for trusting us with your car, Laura! We're glad you had a positive experience with us and we'll make sure to keep providing top-notch services on your Volkswagen Golf. We greatly appreciate your business and look forward to assisting in the future!

- Morgan Drive Location