5

Thank you for your 5 star rating, RJ. We appreciate your business!

- Morgan Drive Location
5

Bob's Towing was dispatched to me through AAA's roadside assistance. Jesse came out to help - he was awesome. It turn into a more difficult job than anticipated and Jesse handled it with stride, kept me updated, and was friendly and courteous throughout the entire interaction. I appreciated it!

Thank you for your review, Melanie. We are glad Jesse was able to assist you with roadside service. We strive to provide the best service possible and are happy to see that it is appreciated. Thank you for your business!

- Decorah Road Location
4

I like the honesty of the service department when I ask them for advice on my serpentine belt I need for replacement and told me it wasn’t ready to save me some money however I don’t understand why it takes an hour for an oil change. I also appreciate the fact that they give me upcoming potential work that I might need done on my vehicle I have been working with Bobs for probably two years and for the most part it’s been a good experience

Thank you for your review, Maggy! We always strive to be honest with our customers and appreciate your loyalty. Regarding the hour for an oil change, we want to make sure your vehicle receives thorough and quality service along with the courtesy inspection that checks over items such as belts, fluids, suspension, brakes, fluids, and filters, etc. Thank you for your business.

- Main Street Location
5

Great FAST mobile service!!! Came out to me to install new battery!! Took them about half an hour, !!! Running great now!

Thank you for your review, Richard. We are glad we could install a AAA battery in your vehicle and get you back on the road in a timely fashion. We strive to provide the best service possible and are happy to see that it is appreciated.

- Towing Headquarters
1

Extremely scummy people. Brought in my car for routine maintenance, and one of the mechs called me saying they were going to replace a sway bar link without any additional information and hung up. I though it was no big deal, maybe an extra $100 at most. I come in later to find a $1500 charge for something that takes $50 and 20 minutes. There was no email, no estimate, no heads up on the call that this was going to be a major repair (because it really wasn't). DO NOT TRUST THESE SCAMMERS.

Thank you for your feedback. However, we do not have recent records in our system under the name listed above. If you can please give us a call at 262-335-2277 and Ashley will be happy to further discuss this with you. Thank you.

- Main Street Location
5

Made repairs on a rush so I could take my car out of town. I was very impressed.

1

No communication. Had to call them numerous times over 5 business days. Had my vehicle a total of 7 days for a sunroof that wouldn’t close. Saw vehicle just sitting in the lot numerous times throughout the day.

5

Everyone at Bobs auto were so helpful! The best part was being able to borrow a loaner car from them at no extra cost. My car ended up needing more work then I initially thought so it was in the shop for a few days but with having access to a loaner car that was no problem. I was still able to get around and not have to rely on people for rides. I would definitely recommend them

Thank you for your 5-star review, Kara! We're glad our loaner car service was able to make your auto repair experience hassle-free. We appreciate your recommendation and look forward to serving you again in the future. Drive safe!

- Decorah Road Location
5

Thank you for your 5 star rating, James! We appreciate your business!

- Towing Headquarters
5

Great service, friendly environment. Service reps are very helpful!

Thank you for your review, John. We are glad we were able to assist you with an oil change on your GMC Terrain. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location