$612 Dollars for a fuel filter. Ridiculous. Typical price $150/$250. When I asked why it was so steep they blamed it on diagnosis and tax. $370 Diagnosis!!?? After I complained they gave me a $100 discount and refused to believe they said $612 dollars. $507 for no estimate and a 30 minute fix. Shady business will not go back. What’s next a $500 oil change!?
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration you experienced during your recent visit. To clarify, the total price was not just for the fuel filter, but also included the necessary labor. Additionally, the diagnostic charge was under $100, and the tow into our shop was fully discounted due to the work that was performed. Before any work was done, we made sure to have phone conversations to explain what was needed and the associated costs. We truly appreciate your feedback and understand how important transparency is. If you have any further questions or concerns, please feel free to reach out to Lizzy at 262-335-2277. She would be happy to provide further clarification. Thank you again for bringing this to our attention.
- Decorah Road Location