West Bend & Hubertus Auto Repair

3099 reviews
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Main Street Location(262) 310-8522
1200 N Main Street
West Bend, WI 53090
Decorah Road Location(262) 310-4410
115 W Decorah Road
West Bend, WI 53095
Morgan Drive Location(262) 600-3010
1285 Morgan Drive
Hubertus, WI 53033
Sumner Street Location(262) 430-0740
820 W Sumner St
Hartford, WI 53027
Towing Headquarters(262) 310-4424
2085 County Hwy NN
West Bend, WI 53095
5

Called AAA to get my car towed- I had an amazing experience, thanks to Dave! He was super friendly, caring and helpful. Everything was done in a quick efficient timely manner. I was a passenger in the tow truck, I felt safe with his driving and the conversations were as if I was talking to my best friend. Highly recommend

Thank you for your review, Marissa. We are glad Dave was able to assist you with towing your Toyota Corolla. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

On time. Straight. Thanks

Thank you for your review, Edin. We are glad Jesse was able to assist you with towing your Chevy Impala. We strive to provide the best service possible and are happy to see that it is appreciated. Thank you for your business. Drive safe and stay warm!

- Towing Headquarters
5

The driver that came to help me get my keys out of a locked vehicle was very kind and very time efficient. He was at the scene in a very short amount of time and was very quick to unlock the car and help me.

Thank you for your review, Leah. We are glad Brett was able to assist you with getting back into your Chevy Silverado. We strive to provide the best service possible and are happy to see that it is appreciated. Thank you for your business!

- Towing Headquarters
5

Tow what what you hope for but rarely get

Thank you for your review, Tom. We appreciate your business!

- Towing Headquarters
5

Really good service on a cold busters night. I really appreciate the fast responses.

Thank you so much for your kind words, Betsy! We're glad we could provide fast and reliable service, especially on a cold night. Your appreciation means a lot to us, and we're here whenever you need us. Stay warm!

- Towing Headquarters
5

Even if the news of our car was bad (blown motor), Bob's Main Street Auto was easy to get a hold of and schedule towing the car as well as the diagnosis of the engine. In fact, when we went back to pick up the car, I had my emissions test on my other car done on the spot. They aren't real close to where I live, but they are close to numerous family members, and I've recommended Bob's to all of them.

Hi Jeff, thank you for taking the time to leave us a 5-star review! We're happy to help with your car troubles and glad you were able to get your emissions test done. We apologize for the bad news regarding the Ford Expedition, we wish we would have had better new for you! We appreciate your recommendations to your family members. We appreciate your business

- Morgan Drive Location
5

Bob’s Main Street Auto is a very professional and friendly place to have your vehicle repaired. I have yet to have a bad experience at the Hubertus location which is the only location that I have gone too. They communicate very well with any issues that the technician finds during the courtesy inspection, and in my experiences are very honest with what needs attention immediately and what things may be starting to show wear but aren’t a major concern at the moment.

Thanks for taking the time to leave us a 5 star review, Kyle! We appreciate your trust in our team to service your Ford Explorer. We're happy to hear you've had consistently positive experiences at our Hubertus location. We always strive to communicate honestly and effectively with our customers. See you next time!

- Morgan Drive Location
4

I had to inform them of "lifetime oil change" price. My car smelled like gasoline afterwards....dirty boots and my mats were wet. Excuses of new computer system. New staff at Decorah service desk lack any connections or knowledge of car history. They just generate a report.

Thank you for taking the time to share your feedback with us, Suzanne. We truly value your input, as it helps us identify areas where we can improve. We’re sorry to hear about your recent experience and that it didn’t meet the standards we strive for at Bob’s Main Street Auto & Towing. We understand how frustrating it may have been to remind us about your "lifetime oil change" pricing and to find your car in a condition that wasn’t up to your expectations. Your concerns about cleanliness and attention to detail are being taken seriously, and we’ll be reviewing our processes to ensure this doesn’t happen again. We sincerely apologize if your experience with our team at the service desk did not meet your expectations for knowledgeable and personalized service. Your feedback is invaluable, and we are committed to ensuring all customers receive the attention and care they deserve. Please contact Ashley at 262-335-2277 if you have any further questions or concerns. Thank you.

- Decorah Road Location
5

Thank you for your 5 star rating, Shannon!

- Morgan Drive Location
5

Everyone was very helpful and Friendly.

Thank you for your review, Vicky. We appreciate the opportunity to assist you with swapping the spare tire on your Ford Taurus. We strive to provide the best service possible and are happy to see that it is appreciated.

- Morgan Drive Location
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