5

Excellent service. Kindly folks. They gracefully laugh at my bad jokes

Thank you for the kind words Dave! Your jokes aren't bad at all! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

Called because my car wouldnt start. Received a call back from the Tow driver that he would be here in 15 minutes. He jumped my car, it started, but we decided to have it towed in to be sure there wasnt any other problem. They called as soon as the car got there. A little while later, I received a inspection report and pictures of what was found. We discussed the repairs to be completed. When the car was done,, they called to let me know right away. They are really helpful, and we discussed future services, They called to be sure everything was done properly the next day. I would recommend Bobs Main Street Auto & Towing to everyone. They are freindly, knowledgeable and professional.

Pat, we've been in this business for over 35 years, so we've seen just about everything. Thanks for trusting us to make sure your car got the service it needed to keep running smooth and avoid anymore potential breakdowns. We want you to know how much we appreciate your five star recommendation too! Let us know if there's anything else we can do, Bob's Main Street Auto & Towing

- Main Street Location
5

I've been coming here for years with all of our vehicles. I trust their opinion, their work, and love their customer service and timeliness. Highly recommend them.

5

We got stuck on the road with a rental car and Mike Eichstaedt towed us to the agency to get a new car. He was extremely professional, friendly and helpful. A potentially ruined trip was saved! Thank you Mike.

Thank you Patricia! We take pride in our tow operators professional yet friendly manner, so glad Mike was there to save your trip! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

Needed to have my Vette # 2 looked at for a possible problem, did not start right away one time ? but checked out OK, but the engine ignition wires were to long ? maybe the problem as well as I wanted a item disconnected that I could tell when started took up maybe ? to much power ? when ket was turned on, works fine now. Plus was suggested to have the TRANS fluid taken care of as well as the brake fluid etc. fixed the hood latch as needed and suggested work needed done, next time in. rotated tires, balanced wheels. Suggested what needed to be done now and what could wait until next time. Clean shop, takes me home and picks me up when done, works excellent on older classic autos, uses a real neat computer system that a person to keep a historical files on your autos. Folks always have a SMILE ! AAA APPROVED SHOP !

5

My daughter had an unfortunate accident on 9/25/2016 and we had to have the car towed. I received a call within 15 minutes of hanging up with my insurance company saying that the driver was on his way. About 20 minutes later, the driver arrived at the scene. He was very polite and helpful and loaded my car with care. He followed me to my house and unloaded the car. Courteous and very professional. Thanks Tony Pefsch, for making a stressful situation go very smooth. John Skalsky

John - Thank you for taking the time to write your feedback. We are very proud of our drivers level of professionalism and kindness. Tony is definitely a asset to the company! It is our goal to take the stressful situation of a breakdown a little less stressful! Please let us know if we can be of any further assistance! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

Went in for an oil change and found I had made the appt for the wrong shop. They switched it to where I was & took care of me right away. They gave me a maintenance plan without being pushy about anything. They are a very nice group of people to deal with, efficient, and reasonably priced.

No worries about that mistake, Gail! It happens -- we've got a couple shops here in West Bend. It was no trouble to take care you at N Main St instead and get you back on the road ASAP. Thank you for the kind words! We're here for you, Bob's Main Street Auto & Towing

- Main Street Location
5

Dropped off my car for an alignment. I do almost all the work to my car myself. But I do not have an alignment rack. They're mechanic noticed that there were bolts used on the ball joints that are not hardened steel. I had to finish the car in a pinch and didn't have any on hand. They never told me about them inspecting the car at all. It's nice to know that a local shop is reasonably priced and isn't always trying to make a quick Buck on anybody.

Thanks Dylan! Let us know if we can help you in the future! ~ Bob's Main Street Auto & Towing

- Main Street Location
5

I called Bob's initially to get my car in for an emission test. They were so great to work with so I took it in for my last oil change. The service was great. I'll definitely be back.

Emissions, oil changes and of course tows -- there's not much we can't do! Thanks for spreading the word about us, Shannon. Great to hear we've been taking excellent care of you and your car! Let us know if there's anything else you need, Bob's Main Street Auto & Towing

- Main Street Location
4

Friendly, courteous and honest. I had to get a new mechanic and I have had great experience at this one. Price is right and their service team is on time, when they say it will be ready it will.

Wow, SA, this review is a dream come true. Thank you for the kind words about our staff and our workmanship! It's an honor to have your recommendation, and we'll keep working hard to take care of you and your vehicle. All the best, Bob's Main Street Auto & Towing

- Main Street Location