5

Very fast and friendly service by the tow truck Operator, Bryce. He took care of everything and got my car to my mechanic. Very good / positive experience!

Thank you so much for the kind review, Joe! We’re glad to hear Bryce provided fast, friendly service and took care of everything from start to finish. Getting your vehicle safely to your mechanic and making the experience smooth and stress-free is always our goal. We truly appreciate you choosing Bob’s Main Street Auto & Towing and are grateful for the positive feedback. If you ever need assistance again, we’re here to help!

- Towing Headquarters
4

This review is over a month overdue, but I promised I’d do it. JP towed a vehicle for us back at the start of December to a storage unit — super nice guy, went above and beyond what he needed to, and the world needs more people like him, twas a interaction I’ll never forget! I would give 5 stars, but one of y’all’s drivers almost hit my wife a few years ago by not yielding the right of way, then honked and flipped her off — which was messed up considering y’all didn’t have the right of way and shouldn’t have pulled out. This was years ago, but I’ll never forget it, because every time we saw that guy driving around she’d bring it up. Based on that alone, it’d be a 1-star review. But JP earned y’all some credit back — enough to bump this to a 4-star review. Good stuff, man. Also, I loved the mental health awareness decal you had (which I believe is now Alzheimer’s awareness). Love to see that. There was another driver who helped us get into our car with the keys locked inside as well super nice guy! And y’all’s response times have always been fantastic! And we’re on time with the scheduled pickups! Love the communication y’all have as well!

Thank you for taking the time to leave such a thoughtful and honest review—we truly appreciate it, Nathanael. First and foremost, we’re very glad to hear that JP made such a positive and lasting impression when he towed your vehicle back in December. We’ll be sure to share your kind words with him—he takes a lot of pride in going above and beyond, and feedback like this means a great deal to our team. We’re also happy to hear another one of our drivers was able to help with a lockout and that our response times, communication, and scheduling have consistently met your expectations. We also want to sincerely acknowledge and apologize for the negative experience your wife had with one of our drivers years ago. That behavior does not reflect our standards or values, and we’re truly sorry that it happened and left such a lasting impression. We take safety, professionalism, and respect very seriously, and feedback like yours is important in helping us continue to improve. Lastly, thank you for noticing and mentioning our awareness decals. Supporting causes like mental health and Alzheimer’s awareness is something we care deeply about, and we’re glad it resonated with you. We appreciate your balanced feedback and the opportunity to earn back trust. If you ever need assistance in the future, we’ll be here and ready to help.

- Main Street Location
5

Bob sent out a serviceman in response to a AAA request for roadside service. The young man did a great job. He was knowledgeable, efficient, and thorough. I would definitely recommend them for service!

Thank you so much for taking the time to leave this review, Dave. We’re glad we could help when AAA reached out and even more pleased to hear our serviceman took good care of you during your tire change on your Pontiac Vibe. Being knowledgeable, efficient, and thorough is exactly how we want our team to show up—especially when someone is stuck and needs help quickly. We truly appreciate the recommendation and the trust you placed in Bob’s Main St Auto & Towing. If you ever need assistance again, whether roadside or in the shop, we’re here to help.

- Towing Headquarters
5

Always pleased with the work being done on my car

Thank you for the kind review, Jeri. We’re happy to hear you’re always pleased with the work done on your Kia Soul, and that your tie rod end repair and alignment were handled to your satisfaction. Consistent, dependable service is what we strive for, and it means a lot to know that comes through for you. Thank you for trusting Bob’s Main St Auto & Towing with your vehicle. We truly appreciate your continued confidence in us.

- Decorah Road Location
5

Shout out to Jesse (tow truck driver)for getting to me quickly and providing great care to my vehicle. Very pleasant and friendly. Great job and thank you very much.

Thank you so much for the shout-out, Susan! We’re happy to hear Jesse was able to get to you quickly and take great care of your Dodge Dakota. Providing friendly, professional service—especially during stressful situations—is something we take a lot of pride in, and we’ll be sure to pass along your kind words to Jesse. Thank you for choosing Bob’s Main Street Auto & Towing. If you ever need assistance again, we’re always here to help. Safe travels!

- Decorah Road Location
5

We had Bob”s Main Street Towing come to pick up my husband’s truck tonight. JP was our driver and he was great! Truck couldn’t be started and he was very patient as we tried to figure out how to get it into neutral. Thank you so much JP!

Thank you so much for sharing your experience, Darci. We’re glad JP was able to help with your husband’s Chevy truck and that his patience and professionalism made a tough situation easier. Vehicles that won’t start can definitely be challenging, and we’re proud of how JP took the time to make sure everything was handled safely and correctly. We truly appreciate you choosing Bob’s Main Street Auto & Towing. We’ll be sure to pass along your kind words to JP, and if you ever need us again, we’re here to help. Safe travels!

- Towing Headquarters
5

Amazingly quick service. So friendly and knowledgeable!

Thank you for the wonderful review, Jaime! We’re so glad to hear you received amazingly quick service and that our team was friendly and knowledgeable while towing your Buick Enclave. Providing fast, professional help with a positive attitude is exactly what we strive for. Thank you for choosing Bob’s Main Street Auto & Towing—we truly appreciate your trust and are here whenever you need us!

- Towing Headquarters
5

Thank you so much for the 5-star review, Eric & Laura! We’re glad our team was able to safely winch out your Subaru Outback and get you taken care of. Situations like that can be stressful, so it means a lot to hear that the experience met your expectations. We truly appreciate you choosing Bob’s Main Street Auto & Towing. If you ever need assistance again, don’t hesitate to reach out—we’re always here to help. Safe travels!

- Towing Headquarters
5

Shaun gave great service. Very helpful.

Thank you for the kind review, Anita! We’re happy to hear Shaun provided great, helpful service during your jump start on the Dodge Grand Caravan. We know how stressful those situations can be, and it’s always our goal to make the experience as smooth and positive as possible. Thank you for choosing Bob’s Main Street Auto & Towing—we’re here anytime you need us. Safe travels!

- Towing Headquarters
5

JD arrived in a timely manner and was very nice.

Thank you for taking the time to leave a review, Sheryl! We’re glad to hear JP arrived promptly and was very nice while assisting with the tow of your Mazda CX-9. Providing timely, friendly service is always our goal, and we appreciate you choosing Bob’s Main Street Auto & Towing. If you ever need help again, we’re here for you. Safe travels!

- Towing Headquarters