5

My 25 year old GMC pickup was leaking brake fluid, besides rusted lines it also needed long overdue maintenance. It was towed in, a full inspection done which uncovered other problems, and recommendations made. Expected a few days turnaround for all repairs but it was ready the next day. It runs great again, very happy with the service.

4

Thank you for your review, Jessica. If there is anything we can do to increase your future visits to 5 stars please let us know. We appreciate your business!

- Morgan Drive Location
5

Prompt and friendly

Thank you for your review, Mark. We are glad we were able to service your Chevy Impala with an oil change. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

The company I work for uses Bob’s when our vehicles need maintenance. Every employee I have encountered has been more than helpful and always has a positive attitude. I have worked with Cece and Dave and they were both calm and efficient! Both of them, on two separate occasions, made my bad day better with kindness and humor.

Thank you for your review, Julianna. We are glad we can all work together and keep your team safe on the road. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Definitely recommend Bobs Auto!!!

Thank you for your review, Samantha. We appreciate the opportunity to service the shocks and struts on your Toyota Highlander. We appreciate your business and look forward to serving you in the future.

- Main Street Location
1

My husband went there for a front end alignment and it was not done correctly 😑 very unexperienced mechanic!

Thank you for your feedback, Karen. We greatly value all comments from our customers. I apologize for any miscommunication during the service visit. When Lance initially brought the Ford F150 in for an alignment, our technician noted a significant leak from the rear axle seal. Upon revisiting the truck for your alignment concerns, we verified that all alignment specifications were correct, as they fell within the required standards. During this check, we now discovered that the right axle bearing was loose, coincidentally on the side with the leaking axle seal. This looseness can affect the vehicle's handling. Should you have further questions or require more detailed explanations, please do not hesitate to contact us at 262-628-2806. We are here to assist you.

- Morgan Drive Location
5

I had a stellar experience with Bob's Auto and Towing today -- my vehicle had become unresponsive, and the tow driver Garret (I think that was his name) was very helpful and friendly and kept me updated throughout the process. The timing was also surprisingly fast, which was much appreciated. Based on this great service -- I will definitely go to Bob's for future car needs. Would highly recommend.

Emily, thank you for your review. We are glad Garrett was able to assist you with towing your Ford Explorer. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Been going here for years. Great people. Good work. I'd recommend.

Thank you for your review, Gloria. We are glad we were able to assist you with an oil change on your Jeep Patriot. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

My partner and I were stranded on the side of the highway after our ambulance broke down on the hottest day of the year. When Dave came to our rescue his first question was “are you guys okay?” We told him we were just hot but okay. He instantly put us in his truck with the AC cranked up and let us cool down while he got our ambulance on the truck. He drove us from Madison back to west bend and the whole way he was fun to talk to and super nice! He made a rough day much better!

Thank you for your review, Kayla. We are glad Dave could assist you and your partner with roadside service. Dave is awesome and we are happy to have him on our team. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Garrett took good care of me when I car needed to be towed to the dealership. He was fast and efficient but also made us feel safe and well cared for. Thank you!!

Thank you for your review, Angela. We are glad Garrett was able to assist you with towing your vehicle. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location