1

I went there to have a suspension part replaced and they required an appointment to inspect before they would schedule a repair. I did this and they charged $188.12 for an evaluation. There was no way I would make another appointment for the part to be replaced after being charged that for a quote. They did not disclose how much the evaluation would be nor did I ask. Just a heads up.

Thank you for sharing your experience and we appreciate your feedback. We apologize if there was a miscommunication regarding the diagnostic charge. However, if the repairs would have been completed the diagnostic charge would have been applied to the suspension repairs. If you have any further questions please feel free to contact Ashley at 262-310-7114 to further discuss this.

- Morgan Drive Location
5

Thank you for your 5 star rating, Sarah!

- Main Street Location
5

Thank you for your 5 star rating, Evan!

- Decorah Location
5

I receive great service and the work is impeccable! Will continue having my car serviced by Bob's Mainstreet Auto!

Thank you for your review, Dolores. It's wonderful to hear that you consistently receive great service and that the work we provide is impeccable. Our team at Bob's Mainstreet Auto is dedicated to maintaining high standards, and we're thrilled that you've chosen to trust us with your Chrysler 200 . Your continued support means a lot to us, and we look forward to serving you and your vehicle in the future. If there's ever anything specific you'd like us to focus on or improve, please don't hesitate to let us know. Safe travels, and thank you for being a valued customer!

- Main Street Location
5

Thank you for your 5 star rating, Kevin!

- Main Street Location
5

Very kind and professional, outstanding service.

Thank you for your review, Ellen. We are glad Max was able to assist you with towing your Ford Eco Sport. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Location
5

Great service. However, I had to make the calls for an update. This also happened when I had my tire fix. In both instances they said, "I was just going to call you". So I personally would like a little more updating before I have to call to get that

5

Gabe came to do the tow. Total pro, great service. Highly recommend these guys

5

Max was great with helping us out in a tough situation.

5

I have AAA. I was driving my old school to another location when it broke down. I called AAA and they sent me a tow truck and driver from Bob's Main Street Towing. I was so pleased with Sharon. She was well aware of how to hook up to my classic car. I was very impressed. She was fast, friendly and very competent at her job. This happened on 12/10/23 3pm truck 46 I hope when and if I need more help I get her again. That would be great. She has an amazing personality and chooses to do the proper job.