Services
Expert Auto Repair in West Bend, Wisconsin
When your vehicle breaks down unexpectedly or needs routine maintenance, finding a trustworthy auto repair shop shouldn't add to your stress. Bob's Main Street Auto & Towing has been the West Bend area's premier choice for comprehensive automotive services since 1980, serving drivers throughout Washington County with honest, reliable repairs at five convenient locations.
Complete Auto Repair Services for All Makes and Models
Professional Diagnostic Services
Our ASE-certified technicians use cutting-edge diagnostic equipment to quickly identify issues with your vehicle's engine, transmission, electrical systems, and more. We provide detailed digital inspections that clearly explain what your car needs, eliminating guesswork and unnecessary repairs.
Advanced Computer Diagnostics
Modern vehicles rely on complex computer systems, and our technicians stay current with the latest diagnostic technology to service everything from domestic trucks to foreign luxury cars.
Comprehensive Vehicle Inspections
Every vehicle receives a thorough multi-point inspection to identify potential issues before they become costly breakdowns.
Engine Repair and Maintenance
From routine oil changes to complete engine rebuilds, our experienced team handles all aspects of engine care to keep your vehicle running smoothly for years to come.
Oil Change Services
Regular oil changes are essential for engine longevity. We use high-quality conventional, synthetic blend, or full synthetic oil to meet your vehicle's specific requirements.
Engine Performance Issues
Whether you're experiencing rough idling, poor acceleration, or unusual noises, our technicians can diagnose and repair engine problems efficiently.
Brake System Services
Your safety depends on properly functioning brakes. Our brake specialists provide comprehensive brake repair and maintenance services to ensure your vehicle stops safely every time.
Brake Pad and Rotor Replacement
We use quality brake components and follow manufacturer specifications for all brake repairs, backed by our comprehensive warranty.
Brake System Diagnostics
From squealing brakes to spongy pedals, we diagnose and repair all brake system issues promptly and thoroughly.
Transmission Services
Transmission problems can be complex and expensive. Our experienced technicians provide expert transmission diagnostics, repairs, and maintenance to extend your transmission's life.
Transmission Fluid Services
Regular transmission fluid changes prevent costly repairs and ensure smooth shifting performance.
Transmission Repair and Rebuilding
When transmission problems arise, our team provides honest assessments and quality repairs using the latest techniques and equipment.
Our Professional Auto Repair Process
Initial Consultation and Inspection
When you bring your vehicle to any of our five locations, we start with a detailed conversation about your concerns and driving habits. Our technicians then perform a comprehensive inspection using state-of-the-art diagnostic equipment.
Detailed Digital Report
You'll receive a comprehensive digital inspection report with photos and explanations of any issues found. This transparent approach ensures you understand exactly what your vehicle needs and why.
Repair Authorization and Timeline
Before any work begins, we provide detailed estimates and timeline expectations. Our team explains all repair options and helps you make informed decisions about your vehicle's care.
Quality Repair Execution
Our ASE-certified technicians use quality parts and follow manufacturer specifications for all repairs. Every job is completed with attention to detail and backed by our comprehensive warranty.
Final Inspection and Customer Education
After repairs are completed, we perform a final quality check and explain all work performed. Our goal is to ensure you leave confident in your vehicle's reliability and safety.
Why Choose Bob's Main Street Auto & Towing
ASE-Certified Technicians
Our team of certified automotive technicians undergoes continuous training to stay current with evolving automotive technology and repair techniques.
Comprehensive 5-Year/50,000-Mile Warranty
We stand behind our work with one of the industry's best warranties, providing peace of mind for all major repairs and services.
Five Convenient Locations
With locations on Main Street, Decorah Road, Morgan Drive, our 24/7 Towing Headquarters, and Sumner Street, we're always nearby when you need automotive services in West Bend, Hubertus, Hartford, or surrounding Washington County communities.
Transparent Pricing and Digital Inspections
Our AutoTechIQ digital inspection process ensures you receive honest, transparent service without unnecessary upselling. You'll always understand what work your vehicle needs and why.
NAPA, BBB, and AAA Certified
Our certifications from trusted organizations demonstrate our commitment to quality service and customer satisfaction.
Common Auto Repair Problems We Fix
Check Engine Light Issues
That warning light on your dashboard could indicate anything from a loose gas cap to serious engine problems. Our diagnostic equipment quickly identifies the root cause.
Electrical System Problems
Modern vehicles depend on complex electrical systems. Our technicians diagnose and repair issues with alternators, starters, batteries, and wiring harnesses.
Air Conditioning and Heating Problems
Stay comfortable year-round with our climate control system repairs. We service all makes and models to ensure your heating and air conditioning work properly.
Suspension and Steering Issues
Rough rides, pulling to one side, or unusual tire wear often indicate suspension or steering problems that we can diagnose and repair efficiently.
What to Expect During Your Visit
Comfortable Waiting Areas
Each of our five locations features clean, comfortable waiting areas where you can relax while your vehicle receives expert care.
Clear Communication
Our service advisors keep you informed throughout the repair process, explaining what we're doing and why it's necessary for your vehicle's safety and performance.
Convenient Scheduling
Schedule appointments online or by phone at any of our locations. We work around your schedule to minimize disruption to your day.
Quality Guarantee
Every repair is backed by our comprehensive warranty and satisfaction guarantee. If you're not completely satisfied, we'll make it right.
Customer Testimonials
Verified Customer Review
"I am always confident taking my vehicle to Bob's. They are trustworthy and their customer service is top notch!!!"
David, Verified Customer
"Bob's on Main Street in West Bend, WI is a rare and wonderful customer as well as service experience. The staff is very knowledgeable, friendly, and willing to help in any way they can. I would highly recommend anyone to use their service and develop a professional working relationship with the team."
Verified Customer Review
"I bring my vehicles from 30 miles away because no one does it better than Bob's."
Areas We Serve
Our five convenient locations serve auto repair customers throughout Washington County, including West Bend, Hubertus, Germantown, Richfield, Jackson, Kewaskum, Slinger, Cedarburg, Grafton, Hartford, Newburg, Saukville, Colgate, Addison, Allenton, and Theresa. Whether you live in the 53090, 53095, 53033, or 53027 ZIP codes, we're your local auto repair experts.
Frequently Asked Questions
How long do most auto repairs take?
Repair times vary depending on the complexity of the issue and parts availability. Simple services like oil changes typically take 30-60 minutes, while major repairs may require several days. We provide accurate time estimates before starting any work.
Do you work on all vehicle makes and models?
Yes, our certified technicians service all domestic and foreign vehicles, from economy cars to luxury SUVs and trucks. We have the equipment and expertise to handle any automotive repair need.
What warranty do you provide on repairs?
We offer a comprehensive 5-year/50,000-mile warranty on most repairs, one of the best warranties in the automotive industry. This demonstrates our confidence in our work quality.
Can I get an estimate before repairs begin?
Absolutely. We provide detailed written estimates for all repairs before any work begins. Our transparent pricing ensures there are no surprises when you pick up your vehicle.
Do you offer emergency towing services?
Yes, our Towing Headquarters provides 24/7 emergency towing services throughout Washington County. Call us anytime for immediate roadside assistance.
How often should I have my vehicle serviced?
Most vehicles benefit from professional inspections every 6 months or 6,000 miles. However, service intervals vary by make, model, and driving conditions. Our technicians can recommend a maintenance schedule specific to your vehicle.
What forms of payment do you accept?
We accept cash, checks, and all major credit cards including Visa, MasterCard, American Express, and Discover for your convenience.
Can I schedule appointments online?
Yes, you can easily schedule service appointments online through our website or call any of our four locations directly. We offer flexible scheduling to accommodate your busy lifestyle.
Do you provide loaner vehicles or shuttle service?
Contact your preferred location to inquire about available transportation options during extended repairs. We're committed to minimizing inconvenience during your vehicle's service.
What should I do if my car breaks down on the road?
If your vehicle breaks down, move to a safe location if possible and call our 24/7 towing service. Our experienced drivers will safely transport your vehicle to one of our repair facilities for professional diagnosis and repair.
Our Locations
Service Areas
We proudly provide our services throughout Washington County and surrounding areas, including:
- West Bend, WI
- Jackson, WI
- Kewaskum, WI
- Slinger, WI
- Hubertus, WI
- Richfield, WI
- Germantown, WI
- Colgate, WI
- Newburg, WI
- Cedarburg, WI
- Grafton, WI
- Saukville, WI
- Hartford, WI
- Addison, WI
- Allenton, WI
- Theresa, WI
- Main Street 1200 N Main St, West Bend, WI 53090, United States of America
- Decorah Road 115 W Decorah Rd, West Bend, WI 53095, United States of America
- Morgan Drive 1285 Morgan Dr, Hubertus, WI 53033, United States of America
- Towing Headquarters 2085 County Hwy NN, West Bend, WI 53095, United States of America
- Sumner Street 820 West Sumner Street, Hartford, Wisconsin 53027, United States
