5

JP was very helpful!

Thank you for the review, Rajan. We’re glad to hear JP was helpful and took good care of your tire change on your Mercedes. Providing calm, reliable help when you need it is exactly what we aim for. Thank you for choosing Bob’s Main St Auto & Towing. We appreciate your trust and are here whenever you need us.

- Towing Headquarters
1

Swaps parts based on symptoms, rather than completely identifying the problem at hand. Brought my car to another mechanic after settling up with Bob's, and he stated that the shop should be ashamed of how things were put back together.

Thank you for taking the time to share your feedback, Dawson. We’re genuinely sorry to hear that your experience left you feeling disappointed and concerned—that’s never the outcome we want for anyone who trusts us with their vehicle. We take concerns about diagnostics and workmanship very seriously. Our goal is always to correctly identify the root cause of an issue and to return vehicles in safe, proper working order. Hearing that another shop felt things were not handled well is troubling, and we would appreciate the opportunity to better understand what happened. If you’re open to it, we’d like to review your repair in detail and talk through your concerns directly. Please contact us and ask for Greg at 262-335-2277 to further discuss this. Thank you again for your honesty. Feedback like this, while difficult to hear, is important and helps us improve.

- Main Street Location
5

It was the coldest day of the year. Tow trucks were busy all day. Bob's responded to my call. The driver was bedraggled after working all day, but he was pleasant and funny. He towed my car to the repair shop and took care of everything for me. Thanks. Great service.

Thank you for taking the time to share this, Jann. We’re glad our driver was able to respond, keep things light with a good attitude, and take care of towing your Toyota Camry safely to the repair shop so you didn’t have to worry about the details. Thank you for recognizing the effort and for trusting Bob’s Main St Auto & Towing. We’re grateful for the opportunity to help, especially on days when service matters most.

- Towing Headquarters
5

Thank you for the 5-star review, Mark. We’re glad we could help with towing your Subaru Outback and get everything handled smoothly. We appreciate you choosing Bob’s Main St Auto & Towing and taking the time to leave a great rating. If you ever need us again, we’re here to help.

- Towing Headquarters
5

Had a new battery installed. The guy was quick and friendly

Thank you for the review, AJ. We’re glad our team could get the new battery installed quickly and make the experience a friendly, straightforward one for your Infiniti Q50. Getting you back on the road without unnecessary delay is always our goal. Thank you for choosing Bob’s Main St Auto & Towing. We appreciate your trust and are here whenever you need us.

- Towing Headquarters
5

Thank you for the 5-star review, Paul. We’re glad we could help with towing your Buick Enclave and make the process as smooth as possible. We appreciate you choosing Bob’s Main St Auto & Towing and taking the time to leave a great rating. If you ever need us again, we’re here to help.

- Towing Headquarters
5

I locked myself out of my car and Joe G. came to the rescue! I called AAA and Joe arrived so fast. He was super friendly and helpful. He appreciated the info I was able to give him about where exactly the “unlock” button is in my car. After several tries, he realized he could pull the key right off the front seat where I had left it! He was so kind, and the type of person you want to help you when things go wrong!

Thank you for sharing your experience, Sarah. We’re glad AAA connected you with us and that Joe was able to get to you quickly and help with the lockout. Situations like that can be stressful, and it’s great to hear he was friendly, patient, and worked through the details with you to find the quickest solution. Sometimes it really is about taking a moment and thinking it through. Thank you for the kind words and for trusting Bob’s Main St Auto & Towing. We’re always here when things don’t go as planned.

- Towing Headquarters
4

JP at Bob’s towing was timely and professional getting my car to the shop!

Thank you for the review, Josh. We’re glad to hear JP provided timely, professional service and got your Volkswagen Atlas safely to the shop. When a tow is needed, reliability and clear communication make all the difference. Thank you for choosing Bob’s Main St Auto & Towing. We appreciate your trust and are here whenever you need us.

- Towing Headquarters
5

Bryce was awesome, super accommodating!!

Thank you for the review, David. We’re glad to hear Bryce took great care of you and was accommodating during your tow with your Volvo V90. Making the process as smooth and stress-free as possible is always our goal. Thank you for choosing Bob’s Main St Auto & Towing. We appreciate your trust and are here whenever you need us.

- Towing Headquarters
5

I have never had a bad experience with these guys they're always super reliable

Thank you so much for the kind words, Ella. It means a lot to hear that you’ve consistently had reliable experiences with our team. Being dependable—every time—is exactly what we strive for, and your trust is something we truly value. Thank you for choosing Bob’s Main St Auto & Towing. We appreciate you and are always here when you need us.

- Towing Headquarters