5

Great people and service!

Thank you for the kind words, Sandra! We truly appreciate your support and are glad to hear you had a great experience with our team. We're always here to help whenever you need us!

- Main Street Location
5

Dave at bob’s towing was fantastic! Speedy friendly, and knowledgeable service. Hopefully I don’t need them again but if I do. bob’s will be my first call.

Thank you for the great review, Michael! We're thrilled to hear that Dave provided you with speedy, friendly, and knowledgeable service for towing your GMC Yukon. We'll be sure to pass along your kind words to him. While we hope you don’t find yourself needing a tow again anytime soon, we truly appreciate that Bob’s will be your first call if you do!

- Towing Headquarters
4

Both drivers/ service men were knowledgeable and concerned about what I needed. What was not appreciated was the 4 hour wait and multiple calls needed to be sure AAA was following through

Thank you for your feedback, Christine. We’re glad to hear our team provided knowledgeable and attentive service during your experience. We understand and sincerely apologize for the long wait time and the frustration caused by having to make multiple follow-up calls. While some delays can occur when coordinating with third-party providers like AAA, we know how important timely service is and will continue working to improve communication and efficiency wherever possible. We appreciate your patience and the opportunity to assist you.

- Towing Headquarters
5

Got a flat tire. The whole process to get it taken of was awesome. The Preston that came out was kind friendly and very very helpful! It was quick efficient and painless. You all are excellent. Thank you!!!

Thank you for the great review, Paul! We're glad to hear the process of getting your flat tire taken care of on your Toyota Camry was smooth and hassle-free. Aaron was the driver who assisted you, and we'll be sure to pass along your kind words about his friendly and helpful service. We appreciate you choosing us and are always here whenever you need a hand—thank you again!

- Towing Headquarters
5

Dave is the man to call he’s fast friendly and professional . I appreciate your above and beyond service thank you a ton

Thank you for your review, Milly. We're thrilled to hear Dave provided fast, friendly, and professional service. Going above and beyond is what we strive for, and we'll be sure to pass along your kind words to him. We appreciate your business!

- Towing Headquarters
5

When my car broke down, Bob’s towing showed up promptly! The diagnostic was thorough and there was great communication throughout the entire process!! Thank you Bob’s on Main!!!

Thank you for the kind words, Kathryn! We're glad we could be there promptly when your Volkswagen Beetle broke down and that our team provided a thorough diagnostic with clear communication throughout the process. We truly appreciate your trust in Bob’s on Main and are always here when you need us. Thanks again!

- Main Street Location
5

I am compelled to express my sincere appreciation to Bob's Towing on Main Street in West Bend for their outstanding service. Last week, while commuting to work, my vehicle experienced mechanical failure, rendering me stranded. Nonetheless, they rapidly towed my car to their repair shop within minutes. Additionally, they efficiently repaired my vehicle within 24 hours at a reasonable cost, waived the towing fee, and even provided me with transportation home. Their professionalism and commitment to customer care are truly praiseworthy. Thank you for your exceptional service. I would highly recommend this business to anyone. 👏

Thank you so much for your thoughtful review, Kristina. We’re truly grateful for your kind words and are glad we could help during a stressful situation. It's our priority to provide fast, reliable service and ensure our customers feel supported every step of the way. We’re happy to hear the towing, repair, and transportation all met your expectations—and that we could get you back on the road quickly. Your recommendation means a lot to us. Thank you again for trusting Bob's Main Street Auto & Towing!

- Main Street Location
5

Great service! Prompt. The driver was very friendly & helpful. Thank you soooo much!!!

Thank you for your review, Sarah. We are glad we were able to assist you during your time of need. We strive to provide the best service possible and are happy to see that it is appreciated. Thank you for your business!

- Towing Headquarters
5

Phenomenal shop. I moved to the Jackson area about two years ago and have been going to a couple different local shops trying to find one I feel I can trust and that won’t break my bank and that also treat me with respect and understanding. None of the other shops I’ve tried have felt just right until now I can say with 110% Certainty that I have found the auto shop I’ve been looking for. My vehicle was towed to their shop. The tow truck drive was quick, friendly, and respectful. He answered all the questions I had before towing my vehicle. All the work needed on my vehicle was explained in detail. I also received a full list of all future vehicle repairs and maintenance I’ll need done as well as the exact cost of the repairs including tax. Not only was everything repaired in a timely fashion, explained in detail, and done inexpensively. Every interaction I had with Ryan and George(I think that’s his name, sorry if I’m wrong!) was fantastic. Both were respectful and understanding throughout the entire process. At no point did I feel pressured or rushed to make a decision on anything. Thank you both for such a professional auto shop experience. Also thank you Nate, the Technician that serviced my vehicle, I appreciate all the hard work you’ve done for me! You rock! You will definitely see my Orange suv again soon. I’m not going to any other shop from now on!

Thank you so much for taking the time to share your experience with us—we’re truly honored by your kind words! We’re thrilled to hear that our team, from towing to repairs, made you feel respected, informed, and confident throughout the entire process. Ryan, George, Nate, and our tow truck driver will all be glad to know their efforts made such a strong impression. Providing transparent, pressure-free service and quality repairs at a fair price is exactly what we strive for every day. We’re grateful you’ve chosen us as your go-to shop, and we look forward to seeing you and your Ford Edge next time!

- Main Street Location
5

Dave was so friendly we were stuck on the side of the road and he lightened up the situation we were in by having answers to all my questions and providing a safe way home. He also made us laugh and feel so much better and even diagnosed the issue with my car. Thank you so much for your help Dave we will be back for an oil change once our car is fixed.

Thank you so much for your kind words, Kayla! We're thrilled to hear that Dave was able to turn a stressful situation into a positive experience. His professionalism, sense of humor, and helpful attitude truly make a difference, and we’re glad he could get you home safely. We appreciate your trust in us and look forward to seeing you for the oil change! Thank you for your business.

- Towing Headquarters