5

Excellent service and very clear communication with customer. Will definitely use them again!

Thank you for your review, Donna. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

Assumed battery was low and needed a jump and Evan took the time to show me that the battery had reached its life (under voltage) and replaced it in a timely manner. Price matched market. Thank you for the time and hard work on a weekend! Keep up the great work guys!

Thank you for your review, William. Thank you for sharing your positive experience with us! We appreciate your acknowledgment of Evan's dedication and expertise in assessing the battery issue on your Honda Civic. It's our commitment to provide transparent and efficient service, and we're delighted to hear that Evan not only diagnosed the problem accurately but also replaced the battery promptly. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Location
5

Bob's Main Street Auto & Towing went above and beyond. From CeCi the tow truck driver, Brittany at the shop, videos for evidence AND a complimentary rental car: I can't say enough. If you are in need in that direction, use them. They were awesome.

Thank you for your review, Jessica! We're thrilled to hear that CeCe, our tow truck driver, and Brittany at the shop provided you with exceptional service. We take pride in going above and beyond for our customers, and it's truly rewarding to know that our efforts made a positive impact. The mention of providing videos for evidence and a complimentary rental car reflects our commitment to transparency and ensuring our customers have a seamless experience during what can often be a stressful situation. Your recommendation means a lot to us, and we sincerely appreciate your kind words.

- Decorah Location
5

This last visit was for an oil change and tire rotation. As with every visit up to this point, all was flawless. The staff is always courteous and the work is performed in a timely manner. I have recommended Bob's Auto to others and will continue to do so.

Thank you for your review, James! We're thrilled to hear that your recent visit for an oil change and tire rotation on your Toyota Rav4 was flawless. Our team is dedicated to providing excellent service, and it's rewarding to know that our efforts are being recognized. We appreciate your business and look forward to serving you in the future!

- Decorah Location
5

Marc was excellent. Instead of just towing the vehicle wherever, he wanted to make sure it needed to be towed. He spent some time troubleshooting and within 5-10 minutes, the car was running and no longer needed to be towed. That kind of service and attention should be rewarded, thus my review. Please consider using their services. I'm very relieved and Marc probably saved me some money on services I may or may not have needed.

Thank you for your review, Jason. We are glad Marc was able to assist you with getting your Toyota Rav4 back on the road in a timely fashion. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

Bob's always does a great job on my car!!!

Thank you for your review! We appreciate your business!

- Decorah Location
5

I brought my car in for service. After it was done it wasn't feeling right and sounded funny. They found the problem and said it was their fault. They bent over backwards to fix it . It now runs great. The true test of a reputable place is how to they fix and omit their mistakes. I'll be using them for everything in the future

Thank you for taking the time to share your experience with us, Lavern. We sincerely apologize for any inconvenience caused during your initial service. We take great pride in our commitment to customer satisfaction, and it's heartening to hear that our team went above and beyond to make things right for you. We understand that mistakes can happen, but what matters most is how we handle and resolve them. We're delighted that your car is now running great, and we're grateful for your understanding throughout the process. We look forward to serving you for all your future automotive needs. Please don't hesitate to reach out if there's anything else we can assist you with. Thank you for choosing us and trusting us with your Subaru Outback.

- Main Street Location
5

Friendly, reasonable, efficient! Excellent customer service.

Thank you for your review, Jess. We strive to provide the best service possible and are happy to see that it is appreciated. We appreciate your business.

- Decorah Location
5

Great service, friendly staff, reasonable prices. Used to go to auto safety center but their service has decreased and their prices have increased since they expanded. Tried Bob's and love the service.

Thank you for your review, Larry. Thank you for trusting us with servicing your Jeep Cherokee. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Location
5

These guys are great, the customer service is excellent, the technicians are intelligent and diligent. Overall if you need car work done correctly and timely this is the place you should stop by.

Thank you for your review, Mike! We're thrilled to hear that you had a great experience with our team. Providing excellent customer service and delivering high-quality, timely car repairs are our top priorities, and we're delighted that we could meet your expectations. Our technicians take pride in their work, and it's wonderful to know that their intelligence and diligence were evident in your experience. We appreciate your trust in us and are honored to be your choice for car maintenance and repairs. We look forward to serving you again.

- Decorah Location