5

Thank you once again Bob's Auto for great service! Dropped the van off over the weekend and had it back sooner than we expected.

5

I had my first workday off, lots of things to do, all over. DMV, pet store, haircut, etc. My check engine light was on, I went to Bob's Main Street and not only did they fix my problem, but they told me what I needed to get done soon. I was able to go to work at 7AM the next day. Good service, Good advice, and fast if you need it! THANX, DIZ!!!

Thanks for trusting us to identify your car trouble in a flash, David! That's what we're here for, and if there's anything else you need help with, don't hesitate to ask. Drive safely, Bob's Main Street Auto & Towing

- Main Street Location
5

Mike at the Decorah shop went above and beyond with my truck. I thought it was hopeless, but he fixed it, stood by his word and warranty. This goes a long way in my book. Almost 1 and a 1/2 months in and out of the garage, and now my baby is back on the rode just in time for our vendor events. Thank you so much Mike & George! See you at the next oil change:)

We really appreciate you sending some kind words our way, Toni. Mike will be thrilled to know you sent your compliments too. We're confident your truck will be running just fine for the time being, but if there's anything else we can help you with you know where to find us! All the best, Bob's Main Street Auto & Towing

- Main Street Location
5

My car was handled with care. They gave me a ride to/from home to allow proper time on my vehicle which was very convenient. Thanks!! I'll be back!

Glad to help, Jess! Thanks for sharing your kind words. If you need anything in the future, don't hesitate to give us a call! - Bob's Main Street Auto & Towing

- Main Street Location
5

I just bought a 2005 Mustang GT. Bob's did a tune up on it and brought new life into it. Job well done!

Kudos on the new Mustang, Anthony! You came to the right place to get it revived and back to its original beauty. Hope you're enjoying driving it! Best wishes, Bob's Main Street Auto & Towing

- Main Street Location
5

Bret was my towing guy for June 28th 2015 Stuck at Menomonee Falls going towards West Bend; called their towing at 9:45 and Bret Showed up at 10:20. I told him what happened and he knew what was leaking. Nice guy! Good 24hr service! I know who to call or recommend next time.

Hey thanks for sending some kind words our way, Jose. Bret will be thrilled to hear he got a shout-out on Google+! He's a fine example of the kind of people we have on our team, so expect the same great experience anytime you call us for a tow. Here's hoping you don't need another anytime soon though! Best wishes, Bob's Main Street Auto & Towing

- Main Street Location
5

Recently divorced, driving a van that needed a lot of work with out a lot of time to decide what to do (my van was actually dangerous at the time to be driving) I had never had to make a decision this big before. Fix this one or move on and buy a newer one? which I knew I could not afford. I stumbled across the number for Bob's Auto and called. Dan answered the phone, and I explained my debate to him and really just needed an honest opinion as to what direction to go. Dan spent time pricing things I knew needed to get worked on and things that didn't now but soon would. instead of test driving another car I dropped my van off with Dan. I did end up fixing my van. The work I thought I needed ( from a different Auto shop) was not all correct. I felt very comfortable putting my van ( in the same my life and the life of my children) in the hands of Dan and the mechanics at Bob's Auto. It turned out my van was more dangerous at the time then I knew. The list of what I needed done was long and Dan worked with me very patiently and I felt much trust. After much stress of trying to deiced what to do, and dropping off my van for work, the stress fell away. I knew I was in good hands. Thank you again guys for going above and beyond. My van is running great and is now safe, I know it is. :-) Christine

Thank you so much for counting on us when you needed help, Christine. That's what we're here for! We'd never want someone to have to decide between their safety and their finances, so it was a pleasure to work with you for a workable solution. Let us know if we can help you with anything else! Best wishes, Bob's Main Street Auto & Towing

- Main Street Location
5

Great customer service for all the years I have been going to Bob's I have never had a bad experience

5

Great customer service for all the years I have been going to Bob's I have never had a bad experience

2

Wonderful Service Experience, Also had a wonderful towing experience using this company, the gentlemen up front at both stores are very kind and accommodating, however..... the prices are outrageous, and on top of it the two ladies that work at the main street shop are enough to leave a sour taste in anyone's mouth. I talked to one lady about a tow bill, I tried every possible way to be kind and polite when i came in to pay my bill and she was very short and rude. Treated me more like a number than a person/customer. I even said please and thank you and she still gave me the same terrible attitude. I felt like i was inconveniencing her just by simply asking a question started with please and ended with thank you. I find myself biting my lip everytime I come in for service because the attitude behind the front desk is terrible. After being a 5 year customer, i will not be back to bobs, I wish the best of luck to them all, especially the gentlemen up front at both stores! Dave D

Dave, no mechanic can get by on his expertise alone. We're in the people business as much as we are the auto business, and if we're not taking good care of our customers we'll be in trouble. We're disappointed to hear our front desk service may have lost us your business. This is an issue we'll be investigating and handling as necessary, but we want you to know you are appreciated. We hope you'll give us another chance to prove it. Best wishes, Bob's Main Street Auto & Towing

- Decorah Location