I bought a used car from them, and as the paperwork was being processed, the alternator went out. They made me pay half of it. Fast forward barely 2 months, the air conditioning unit goes out. I called and was told "these things happen and a diagnostic will cost between $150-180 just to find the problem. Do NOT buy a car from them. Limit any service from them. Update: the response below is gold and should further confirm my warning to those considering.
Thank you for your review Luke! Whenever you buy a car, especially used, it is sold at an “as is” status. Therefore, anything that happens after the sale is the new owner’s responsibility. When the alternator went out, the car was technically yours due to the title being in your name; however, the financing was still being squared away due to a signature being missed. At this time, we could have said “oh well” and wiped our hands since the car was already sold to you. However, out of good faith, we offered to pay half to help keep the peace. We are sorry to hear that now there are air conditioner problems, but unfortunately the car is no longer our responsibility. Whenever we take a car in, we inspect it fully and make sure that everything is up to date and working properly before it is sold. However, our company, just like anyone else, cannot predict when an issue may arise in the future. Our company offers a discounted rate on repairs and maintenance to individuals that purchase cars from us as a benefit due to this.
- Main Street Location