Have been going to this location Westside auto for 4 years. Change of ownership it appears the pricing is high. Polite folks but sorry I think 230% markup on parts too high, best luck with having enough work at those prices. Wish we could have stayed with that location, location is convenient. Maybe pricing will adjust.
Michael, we appreciate your feedback and thank you for being a customer at that location for the past four years. We understand there may have been an increase in pricing with the change in ownership. At the same time, there have also been improvements to the level of service and the quality of parts we use. Those parts are backed by a 5-year / 50,000-mile warranty, so you’re protected long after the repair is done. That said, you should always feel comfortable and confident in what you’re paying. If anything felt too high or unclear, we’d be happy to review it with you and walk through the details. We truly value the trust you built with that location and appreciate you taking the time to share your experience.
- Sumner Street Location