5

Before I start with the review, this family owned business seems to be doing a great job of helping the community with their good cause initiatives like School Supplies Donations, Toy Drives! My Oil Change was performed in 1 hour at Decorah Location & they replaced my Wiper blades as part of the Toy Drive offer as I happened to have 4-5 brand new toys in my car that I was planning to donate this season. Always support such good businesses!!!

Thank you so much for recognizing and appreciating our efforts at our family-owned business! We're delighted to hear that you enjoyed your experience at our Decorah location and that you noticed our commitment to community initiatives like School Supplies Donations and Toy Drives. It warms our hearts to know that our customers not only trust us with their vehicle needs but also appreciate the positive impact we aim to make in the community. We're glad we could contribute to the Toy Drive by replacing your wiper blades as part of the offer. Your support means a lot to us, and we're grateful for customers like you who share our values. If you ever have more toys to donate or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for supporting our business and the community!

- Main Street Location
5

I was visiting family from Texas and experienced car problems. Bob’s was absolutely amazing from towing my vehicle, to providing a rental car, to repairing my vehicle in a day, to the including a coupon for a car wash. Customer Service and Quality of service are absolutely amazing!

Thank you so much for taking the time to share your experience with Bob's, Debra! We're thrilled to hear that we could assist you during your visit from Texas and that our services, from towing to repairs, met your expectations. At Bob's, we believe in providing not just efficient services but also a seamless experience for our customers. It's fantastic to know that you found our customer service and the quality of our work to be amazing. We understand how crucial it is to have a reliable vehicle, especially when away from home, and we're delighted we could get you back on the road quickly. We appreciate your feedback, and your kind words motivate our team to continue delivering top-notch service. If you ever find yourself in need of automotive assistance again, please don't hesitate to reach out. Safe travels, and thanks for choosing Bob's!

- Decorah Location
5

Max was really helpful and he was on time and prompt and gave me all the information i need to get home safely Thanks for all the help max

5

My vehicle started running terribly mid week last week. I came to Bob‘s to see how busy they were. The were quite booked, but somehow they found a way to sneak my vehicle in and get it done within a four day time span. I know doing it myself would have taken forever. The guys kept me posted on what was happening with my vehicle all through the process. I’m grateful that they found the time to sneak my truck in to complete the repairs in a timely matter.

5

Had a flat tire and the dispatcher was so courteous and helpful, and Jesse was the tow truck driver plug it at the site and was courteous, friendly. Just great people and thanks for your help.

5

5

Excellent experience with Bob’s!! Max came to help me as my car overheated later at night. Max was so helpful, kind, and efficient!! I was also in a rural area and he got to me quickly with no issues. 10/10 will definitely call Bob’s if this ever happens again

Thank you for your review, Maggie. We are glad Max was able to come out and assist you with towing your vehicle after it overheated. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Location
5

JP was awesome! Got here quickly and got me into my truck even more quickly.

Thank you for your review, Trevan. We are glad JP was able to assist you with a lockout service on your Ram 1500. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Location
5

Excellent service! Took problem car and fixed, highly recommend!

Thank you for your positive feedback, Daniel! We're thrilled to hear that you had an excellent experience with our service and that we were able to successfully address the issue with your car. Customer satisfaction is our top priority, and we greatly appreciate your recommendation. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

- Main Street Location
5

Garrett was amazing! Got there quickly and got me amd my son back to our house with my vehicle. Would 100% use again everytime

Thank you for your review. We are glad Garrett was able to assist you with roadside service to get you and your son home safely. We greatly appreciate your business.

- Decorah Location