1

My visit went terrible. When I left the property, I heard a clunk in the front end. I drove it to my house, which is 1 mile away, only to hear other noises which weren't there before. When I got out of my car, a neighbor pointed out that the taillight was pulled out 3 inches from the body. That wasn't a part they were working on. What pulled the light out of its socket? Unfortunately for me, the shop was closed so I had to wait for Monday. I explained everything to the service man and he tried to push the blame on me!!! He told me to bring the car back to see what they could do. The way it was handled, was wrong in every way.

5

Service is great and reasonable.

Thank you for your review, Robin. We appreciate the opportunity to assist you with the oil change on your Toyota Tundra. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Excellent customer service and great work provided

Thank you for your review, Brian. We are glad our service team was able to assist you with an oil change on your Toyota Highlander. We strive to provide the best service possible and are happy to see that it is appreciated. We look forward to assisting you in the future.

- Decorah Road Location
5

Had to have my vehicle towed. The driver was on time and extremely friendly. He was able to get my car loaded and unloaded very quickly.

Thank you for your review, Adam. We are glad Troy was able to get your Jeep Cherokee loaded and to its destination in a timely fashion. We appreciate your business.

- Decorah Road Location
5

Awesome people work at Bob’s. Everyone is friendly and helpful and explained everything that needed to be done.

Thank you for your review, Valerie. We are glad we were able to assist you with mounting and balancing a tire for you on your Subaru Crosstrek. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Quick and thorough. Thanks for your help!

Thank you for your review, Amy. We strive to provide the best service possible and are happy to see that it is appreciated. Thank you for your business!

- Main Street Location
5

Thank you for your 5 star rating, Jill!

- Decorah Road Location
5

Very transparent about the work that they complete and a great staff! Dropped my truck off in the morning for some major work and was able to pick it up later that day! I am a huge fan of the multipoint inspection sheets that are sent to your phone for your approval or denial. Highly recommend both locations!

Thank you for your review, Brian. We are happy to be able to assist you with replacing the oil cooler lines on your GMC Sierra. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Road Location
5

Thank you for your 5 star rating, Daniel!

- Main Street Location
5

Friendly tech. Arrived when promised and got me on my way quickly.