5

Kind plate and knowledgeable

Lee, thank you for the kind words, we really appreciate it. We’re glad our team was able to take care of your tire change on your Chevy Equinox and make the experience helpful and positive. Being knowledgeable and respectful is something we take seriously. Thanks again for trusting us!

- Towing Headquarters
5

Quick response. Very positive technician.

Ted, thank you for the great feedback, we really appreciate it. We’re glad we could respond quickly and that our technician made the experience a positive one while helping with your Kia. That’s exactly what we aim for, especially in towing situations. Thanks again for trusting us, we’re here whenever you need us.

- Towing Headquarters
5

Jane, thank you for taking the time to leave a review, we really appreciate it. We’re glad we could be there to help with towing your Mini Countryman and make the situation a little easier. Breakdowns are never convenient, so our goal is to respond quickly and take care of things without added stress. Thank you again for trusting us, we’re here whenever you need us.

- Towing Headquarters
2

Have been going to this location Westside auto for 4 years. Change of ownership it appears the pricing is high. Polite folks but sorry I think 230% markup on parts too high, best luck with having enough work at those prices. Wish we could have stayed with that location, location is convenient. Maybe pricing will adjust.

Michael, we appreciate your feedback and thank you for being a customer at that location for the past four years. We understand there may have been an increase in pricing with the change in ownership. At the same time, there have also been improvements to the level of service and the quality of parts we use. Those parts are backed by a 5-year / 50,000-mile warranty, so you’re protected long after the repair is done. That said, you should always feel comfortable and confident in what you’re paying. If anything felt too high or unclear, we’d be happy to review it with you and walk through the details. We truly value the trust you built with that location and appreciate you taking the time to share your experience.

- Sumner Street Location
5

AAA recommended tow vehicle company. Quick service. Bryce was very polite and helpful. He managed a safe environment for me and my vehicle. I would recommend Bob's mainstreet towing.

Thank you for taking the time to share your experience, Mary. We’re really glad AAA connected you with us when you needed a tow. Bryce takes a lot of pride in making sure customers feel safe and taken care of during what a stressful situation can be, so it means a lot to hear that he created a safe environment for you and handled your Hyundai Elantra with care. I’ll be sure your kind words get passed along to him. We truly appreciate the recommendation and are always here if you ever need help again.

- Towing Headquarters
5

Jp towed my vehicle for me, he was super nice and helpful.

Thank you for the review, Michelle! We’re glad JP was able to help and that you had a great experience during the tow. Being friendly and helpful is exactly what we aim for. We appreciate you trusting us with your Jeep Patriot, and we’re here anytime you need us!

- Towing Headquarters
5

Bryce did an unbelievable of taking care of me. Helped get everything out that I needed and was very helpful in a stressful situation. Thank you Bruce

Thank you for the great review, Todd! We’re really glad Bryce was able to take care of you and help get everything you needed during a stressful situation. That’s exactly the kind of support we strive to provide. We’ll be sure to pass your kind words along to Bryce. Thanks again for trusting us to help when it mattered!

- Towing Headquarters
5

Great service! Very accommodating. Easy drop off and pick up. Great communication and advice! Not intimidating for the automobile-illiterate. BOGO was unnecessary but appreciated and definitely going above and beyond.

Thank you so much for the thoughtful review! We’re really glad to hear the drop-off and pick-up process was easy and that our team made everything feel comfortable and straightforward. Making auto care approachable, especially if cars aren’t your thing, is something we work hard at every day. We appreciate you trusting us with your vehicle, and we’re always happy to go the extra mile (even if the BOGO was a bit of a surprise!). Thanks again for the support, we look forward to helping you anytime you need us!

- Sumner Street Location
5

I think the kids name was Joe that came out to help. I was amazed at how delicately and confidently he loaded my vehicle. He showed just as much consideration when unloading my vehicle at the destination. He was a great conversationalist as well. He’s very knowledgeable and I would definitely use him again.

Thank you for the great review, Dave! We’re glad Joe was able to take such good care of your Chevy Camaro. Loading and unloading a vehicle like that takes skill and attention, and it’s great to hear he handled it with the care and confidence you described. We’re also happy you enjoyed the conversation along the way—Joe is a great member of our team. We appreciate you trusting us with your Camaro and look forward to helping you again anytime you need us!

- Towing Headquarters
5

Outstanding. JP saved the day.

Thanks for the great review, Doug! We’re glad JP was able to step in and get your Honda CR-V jump started and back on the road. We appreciate you choosing us and we’re always here if you need a hand again.

- Towing Headquarters