5

Arthur, thank you for your 5 star rating!

- Main Street Location
5

Service was excellent. Went beyond what I expected. Explanation was clear and questions were answered. Very nice service.

Kelly, thank you for your review. We strive to provide the best service possible and are happy to see that it is appreciated. We appreciate your business and look forward to assisting you in the future!

- Main Street Location
5

Duane, thank you for your 5 star rating!

- Decorah Location
5

Brittnei, thank you for your review!

- Main Street Location
5

GO TO BOB’S!!! Here’s why! I had my 2001 Cadillac Eldorodo ETC serviced at two other shops in West Bend, Auto Safety Center and Hilltop for an overheating problem. Auto safety Center had my car twice…the first time they said it was the air pump and some circuit board fried so they repaired that for $1200…this included a free tow/warranty up to 30 miles, car back overheated again the next day. Took car back and they kept it for a week supposedly testing it everyday, got car back and two days later it overheated on a Sunday in Ferdonia about 12 miles out of town. Called for my free tow and Hilltop Auto came charged me $265 dollars!!!!Auto Safety Center refused to pay it. Hilltop said they also didn’t understand why car overheated and said they tested cooling system…they then recommended I go to Rogers Radiator and have that checked? I asked them to check it and they claimed to be “too busy?” Ok??? So I went to Bobs Auto where they provided a free loaner car while the diagnosed the problem in less than a day!!! Blown Head Gasket!!! I was so grateful to hear the painful truth. It’s obvious these other shops work hand in hand, either they new the head gaskets were shot and wanted to fix other non essential issues or there not as certified as they claim, my opinion. Go To Bobs Auto for excellent service, honesty and reliability. I’m hoping I can possibly work with Bobs and buy a car through then because they sell cars too and I trust they are all in top mechanical shape. Thanks To Bobs Auto I appreciate your help.

Thank you for your review! We are glad we were able to assist you with you vehicle needs. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Location
5

So even though no one ever wants to have their car towed, I would have my car towed by your company again. Dave made my horrible experience better by being so polite, respectful and funny. It was hard to have my car totaled by two deer and watch her towed away but having such a supportive caring person like Dave pick you up makes the experience not sting as bad!!

Monica, thank you for your review! We are glad Dave was able to assist you with a tow for your Jeep Grand Cherokee. Dave is definitely one of kind and we appreciate him greatly. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
5

Dave was such a polite, caring and respectful guy who helped make my horrible night just a little better with his treatment! Kind words and actions do go a long way!! Definitely would use their company again!!

5

John, thank you for your 5 star rating!

- Decorah Location
5

I have been a customer of this repair service for many years, they are friendly, professional and I have never had an issue with a repair. And they occasionally send me coupons, thank you very much. I can't talk on cost as I haven't gone elsewhere in years. I guess that means I trust them. Have a great day and we need lower gas prices Joe.

5

They took care of my BMW after another place ruined it! They were so nice and professional and we’re able to get a rental car. My car does not reek like gas anymore and my fuel gauge works again! 10/10

Thank you for your review. We are happy to be able to help assist you with your BMW. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location