West Bend & Hubertus Auto Repair

1486 reviews
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Main Street Location(262) 623-5311
1200 N Main Street
West Bend, WI 53090
Decorah Location(262) 623-5477
115 W Decorah Road
West Bend, WI 53095
Morgan Drive Location(262) 600-3847
1285 Morgan Drive
Hubertus, WI 53033
Towing Headquarters(262) 338-3670
2085 County Hwy NN
West Bend, WI 53095
5

I brought my car in for service. After it was done it wasn't feeling right and sounded funny. They found the problem and said it was their fault. They bent over backwards to fix it . It now runs great. The true test of a reputable place is how to they fix and omit their mistakes. I'll be using them for everything in the future

Thank you for taking the time to share your experience with us, Lavern. We sincerely apologize for any inconvenience caused during your initial service. We take great pride in our commitment to customer satisfaction, and it's heartening to hear that our team went above and beyond to make things right for you. We understand that mistakes can happen, but what matters most is how we handle and resolve them. We're delighted that your car is now running great, and we're grateful for your understanding throughout the process. We look forward to serving you for all your future automotive needs. Please don't hesitate to reach out if there's anything else we can assist you with. Thank you for choosing us and trusting us with your Subaru Outback.

- Main Street Location
5

Friendly, reasonable, efficient! Excellent customer service.

Thank you for your review, Jess. We strive to provide the best service possible and are happy to see that it is appreciated. We appreciate your business.

- Decorah Location
5

Great service, friendly staff, reasonable prices. Used to go to auto safety center but their service has decreased and their prices have increased since they expanded. Tried Bob's and love the service.

Thank you for your review, Larry. Thank you for trusting us with servicing your Jeep Cherokee. We strive to provide the best service possible and are happy to see that it is appreciated.

- Decorah Location
5

These guys are great, the customer service is excellent, the technicians are intelligent and diligent. Overall if you need car work done correctly and timely this is the place you should stop by.

Thank you for your review, Mike! We're thrilled to hear that you had a great experience with our team. Providing excellent customer service and delivering high-quality, timely car repairs are our top priorities, and we're delighted that we could meet your expectations. Our technicians take pride in their work, and it's wonderful to know that their intelligence and diligence were evident in your experience. We appreciate your trust in us and are honored to be your choice for car maintenance and repairs. We look forward to serving you again.

- Decorah Location
5

Thank you for your 5 star rating, Paula.

- Decorah Location
5

Tow truck driver went above and beyond to help me. My car broke down while I was on my way to visit a friend, about 100 miles from home. He helped me get to a shop that would fix up my vehicle and put my mind at ease. Thank you! 10/10

Thank you for your review, Ericka. We are glad Tyler was able to assist you with towing your Chevy Malibu. We strive to provide the best service possible and are happy to see that it is appreciated. We appreciate your business!

- Decorah Location
5

I went in with a tire leak and they immediately repaired it. I also had a broken door handle and they are looking into a possible used replacement. Very satisfied.

Thank you for your review, Mary. We are glad we were able to get you in and back on the road in a timely fashion. We strive to provide the best service possible and are happy to see that it is appreciated.

- Main Street Location
1

I went there to have a suspension part replaced and they required an appointment to inspect before they would schedule a repair. I did this and they charged $188.12 for an evaluation. There was no way I would make another appointment for the part to be replaced after being charged that for a quote. They did not disclose how much the evaluation would be nor did I ask. Just a heads up.

Thank you for sharing your experience and we appreciate your feedback. We apologize if there was a miscommunication regarding the diagnostic charge. However, if the repairs would have been completed the diagnostic charge would have been applied to the suspension repairs. If you have any further questions please feel free to contact Ashley at 262-310-7114 to further discuss this.

- Morgan Drive Location
5

Thank you for your 5 star rating, Sarah!

- Main Street Location
5

Thank you for your 5 star rating, Evan!

- Decorah Location
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