1

Took my car in and is was oil was leaking! The oil leaks founded that the valve covers are leaking from the top bottom of the engine tec rec replace valve cover gaskets. Cost me $484.04. Got my car 3 days later same amount of oil leaks again. Took it back they checked it and said that it will cost $355.00 for the bottom oil pan replace! I refused it!

1

I only worked with Bobs auto through AAA. My tire blew out on the highway and I requested road side assistance. I wasn't at the vehicle but was on my way. So the man spoke to me on the phone very rudely and actually hung up on me. So when we arrived, the man was very rude and would not put on the spare because it was a little bald and I called his supervisor to see what the best option was. He heard that I was calling his supervisor and just decided to leave. He just up and left and wouldn't put the spare on. There was no trying to figure out what to do and the man would not even help us. I had to call AAA again and they sent a different auto place and they put the spare on for us. The spare did last to the destination- which was less than 10 miles away. Bobs auto just left us stranded for another hour because of the lack of help that they provided. I wouldn't go to this auto place and I would request someone else if AAA says bobs auto is coming to help. I had a very bad experience and would never go to them again.

Emily - We are a auto and towing business and with that there are certain liability issues that we have to take into consideration. Your spare tire was more than just a little bald, it was unsafe. You had basic AAA coverage which means you were only allowed 5 tow miles. You didn't want to pay for the additional miles to the location of your choice. Our only option was to not perform the tire service. We would of happily towed you to the location of your choice but you refused towing service. Unfortunately, I am unable to post the picture of your tire so that you can be more aware of just how bad your spare was. But here is a link https://www.facebook.com/BobsMainStreet/photos/pcb.10154385517786771/10154385517116771/?type=3&theater Thank you for your feedback.

- Decorah Location
1

They charged me 1175$ for a new ignition sensor, reprogramming for said sensor and 2 new tire rods. Charged me 700$ for labor, when I went in they were very rude, to the point where the secretary was raising her voice! When I went to start the car to get the hell out it wouldn't start. That same secretary had jumper cables at the ready behind THE FRONT DESK! saying I should have had them put a battery in as well (never had a battery issue before with this car). Wouldn't surprise me if they kept the headlights on during maintenance. Would not recommend.

5

Thank you so much for the help tonight. Both guys that assisted me tonight were AMAZING. I truly appreciate it.

4

Bob miller was friendly, and very competent! I would recommend him and Bob's

5

JP is the best. He arrived really quickly and was able to fix the problem right away!

5

These guys were "Johnny on the spot"! There in a flash when I was stuck in Saukville. Chuck was my tow driver. Super professional and really friendly. Gave great advice and got me rolling.

5

Recently locked my keys in the car. Chris Mcbane arrived within 10 minutes and had me on my way within 5 minutes!!

5

Dave rescued me last night after I locked my keys in my car and was so cordial and friendly! He did a great job and I really appreciated his good attitude when I'd had a long day.

Thank you Samantha for your feedback. Glad we were able to help! ~ Bob's Main Street Auto & Towing

- Decorah Location
5

Had the pleasure to use Bob's to tow my vehicle from Germantown to Kenosha. Using AAA Dave arrived at the appointed time and was very courteous and knowledgeable. He had my Prius on the flatbed in no time at all. Would recommend Bob's Main Street Auto to anyone.